A letter to Book Shop complaining about bad conditions of supplied books in English
Write a letter to M/s Mahajan Book Shop, New Bazaar, Amritsar, telling them that the books you had ordered had arrived, but some books were with torn pages and a few of them of old editions. Ask for replacement of the books. You are Neelam Sharma, C-5 Lawrence Road.

November 28,20..
M/s Mahajan Book Shop New Bazaar
Amritsar
Sub: Replacement of books
Sir
I was highly displeased to receive the parcel containing the books which I had ordered. Some books do not contain complete pages. Their pages are either missing or are torn. A few of them are the old editions. Such a negligence on your part will bring an insult to your reputation please replace them at the earliest with latest editions having current dates. I am sending them back through my peon. good will.
Your faithfully
Neelam Sharma